	Please specify search text.

IT-MFRP: I’m not getting notifications. What should I do?

April 21, 2023 14:04

Symptoms
Author	Henophy, Sarah	Affected Service	Application Support
Created	2023-04-21 2:08:04 PM	Next Review	Pending
Third Party Ref		Feedback Rating	(0 ratings)
I’m not getting notifications. What should I do?
Workarounds
Not Getting Notifications? This article will cover how to check your notification preferences, to ensure you are getting notifications. If you are not receiving any of the different forms of notifications you should check your notification preferences in your My Family Room account, however, if the child has turned 18 years old access may be denied to personal school information, to have this changed the student must inform the school to enable My Family Room access for their guardians. If you find any discrepancies in your contact information, click here for instructions on how to change them, or for discrepancies in your contact preferences, click here. How to Check Contact Preferences To check your contract preferences on the My Family Room website or app follow these instructions: 1. Open the My Family Room App or website (myfamilyroom.ca) and log in. 2. Select your profile icon in the top right corner * Follow additional App or Website instructions below App: 3. Select the Contact Preferences button 4. select the notification type you wish to view/change 5. Select the green Edit pencil next to each students name - or, to change preferences for all students - 5. Select the 3 dots in the top right corner 6. Select or deselect your desired contact methods and click Save Website: 3. You can now select each notification type and view/change preferences based on each student 4. In the Contact Preferences section, click the green Edit pencil for the notification/student you want to edit. - or, to change preferences for all students - 4. Select the 3 dots to the right of Contact Preferences, click on the preference type you want to change. 5. Select or deselect your desired contact methods and click Save If you have questions or require assistance, please use the Contact Us link below. Related articles: IT-MFRP: How do I register my child for school? IT-MFRP: How do I log into My Family Room for the first time? IT-MFRP: How do I update my contact/personal information? IT-MFRP: Why can’t I log into My Family Room?
Leave Feedback Your Rating Please add your feedback comments.

Can't find what you're looking for? Contact Us

© 2005-2024 Upper Canada District School Board. All Rights Reserved.

Return to My Family room