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IT-MFRP: How can I reset my password?

Fairbourn, Gord Application Support
2023-04-21 11:40:10 AM Pending
(0 ratings)

T-MFRP: Why can’t I log into My Family Room?

Provided email or password incorrect?

You can reset your password by following these steps:
   1.  Open the My Family Room App or website (myfamilyroom.ca)
   2. Click the ‘Forgot password’ link under the username and password fields.
   3. Fill in your email address
   4. Click 'Send' button

Instructions to reset your password will be sent to your email.

*Note: 
If you don't receive the email, check the Spam/Junk folders for emails from My Family Room; for more information go here: Why am I not receiving My Family Room email?  

New to My Family Room?
 
If you just signed up at your school, you may need to complete your registration process by clicking on the registration link sent to you via email. Check your email to see if you have received a message from My Family Room. It could be in your SPAM or Junk email depending upon your email provider and your personal settings.
For more help with this issue, click here!
If you have questions or require assistance, please use the Contact Us link below.




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