IT-MFRP: How do I sign in with biometrics on my phone?

July 18, 2023 11:07

Symptoms
Author	Jacques, Jeremy	Affected Service	Application Support
Created	2023-07-18 11:02:20 AM	Next Review	Pending
Third Party Ref		Feedback Rating	(0 ratings)
IT-MFRP: How do I sign in with biometrics on my phone?
Workarounds
How to sign in using Biometrics This article will cover the steps involved to sign into the My Family Room iOS and Android apps using Biometrics on a device that supports this feature. To configure and use Biometrics on the My Family Room app follow these instructions: 1. Open the My Family Room App and log in. 2. Select your profile icon in the top right corner 3. Select the Sign in and security button 4. Toggle on the Turn on biometrics toggle After biometrics is turned on you will have the option to Sign in with biometrics at the login screen. If you have questions or require assistance, please use the Contact Us link below. Related articles: IT-MFRP: Frequently Asked Questions - Managing Your Account IT-MFRP: How do I log into My Family Room for the first time? IT-MFRP: How do I update my contact/personal information? IT-MFRP: Why can’t I log into My Family Room?
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