Q: Can I have different contact preferences for each child?
A: Yes, for instructions go here, and scroll down to the ‘Individual Child Contact Preferences’ section.
Q: Can I use a username and password to sign in to My Family Room?
A: Yes, for instructions go here.
Q: Can I add or change my profile photo?
A: Yes, for instructions go here and scroll to the update your personal information section.
Q: Can I change my name on my account?
A: No, if you require your name to be changed on your account you will need to contact your child’s school.
Q: Can I change my email address on my account?
A: No, if you require your email address to be changed on your account you will need to send in a request for support to our Help Team. Return to the My Family Room Help main page - scroll to the bottom and select Contact Us. Provide us with details to change your email address. Please include a phone number and an email address where you can be reached.
Q: Can I delete my My Family Room account?
A: Yes, for instructions go here and review the information on how to request to have your account deleted.
If you require assistance please use the Contact Us link below.
Related
Articles:
IT-MFRP: How do I set my contact preferences for
notifications?
IT-MFRP: How do I update my contact information?
IT-MFRP: Can I use multiple social media or email
accounts to access My Family Room?
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