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My Family Room - Help
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Online Payments
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Online Payments
Getting Started
IT-MFRP: Frequently Asked Questions - Online Payments
IT-MFRP: How do I load funds to a My Family Room account?
IT-MFRP: What do I need to be able to use the Online Payments features?
IT-MFRP: What is an eWallet?
IT-MFRP: How do I accept or pay for an event/offer?
IT-MFRP: How to create a PayPal account
Troubleshooting
IT-MFRP: I received an error message when trying to use the Online Payments features. What do I do?
IT-MFRP: How do I reactivate my eWallet?
Event Payments and Refunds
IT-MFRP: How do I document my child’s medical conditions when responding to a field trip invitation?
IT-MFRP: How do I view recent transactions on my My Family Room account balance?
IT-MFRP: How or when do I get a refund for an event?
IT-MFRP: I am trying to pay for an event in My Family Room, but I am getting ‘insufficient funds’
IT-MFRP: I signed up for My Family Room account today and I cannot see any available events.
IT-MFRP: What happens if my spouse and I both pay online for the same school event for our child?
IT-MFRP: With electronic permission forms, how do I know the risks my child is exposed to for a trip
IT-MFRP: Can't Submit Event/Offer in My Family Room
IT-MFRP: How to dispute a charge/payment
Online Payments
IT-MFRP: Are electronic permission forms as legally binding as paper permission forms?
IT-MFRP: How do I get a full refund of my My Family Room account?
IT-MFRP: How do I see events that I have provided consent and/or paid for online?
IT-MFRP: Why am I being charged a fee for loading funds to my account?
